SHIPPING POLICY

EFFECTIVE DATE: NOVEMBER 25, 2022

BY PLACING AN ORDER, YOU ACKNOWLEDGE AND AGREE TO ALL TERMS OUTLINED IN THIS SHIPPING POLICY.

Shipping Rates

We ship all orders via standard carrier. Shipping rates are calculated based on the total weight of your order:

• Up to 0.5 lb — $7.20
• 0.5 lb to 1.5 lb — $7.20
• 1.5 lb to 3 lb — $9.28
• Over 3 lb — $12.00

Please note: these are our general shipping rates for the United States. The exact shipping cost for your order will be calculated and displayed at checkout based on your location.

Orders are typically processed within 1–3 business days.

 

ORDER PROCESSING TIME:

ALL ORDERS REQUIRE 2 TO 3 BUSINESS DAYS FOR PROCESSING AND HANDLING BEFORE SHIPMENT.

ORDERS ARE NOT SHIPPED ON WEEKENDS OR HOLIDAYS.

ONCE AN ORDER IS PLACED, IT CANNOT BE MODIFIED, CANCELED, OR EXPEDITED.

SHIPPING TIME:

ESTIMATED SHIPPING TIME IS 2 TO 5 BUSINESS DAYS AFTER DISPATCH.

ALL SHIPPING TIMEFRAMES ARE ESTIMATES ONLY AND ARE NOT GUARANTEED.

CARRIER SELECTION:

SHIPPING IS FULFILLED THROUGH THIRD-PARTY CARRIERS, INCLUDING BUT NOT LIMITED TO UPS, FEDEX, OR OTHER AVAILABLE COURIERS.

THE SHIPPING CARRIER MAY BE SELECTED BASED ON AVAILABILITY, DESTINATION, OR CUSTOMER CHOICE AT CHECKOUT.

WE RESERVE THE RIGHT TO USE ANY CARRIER AT OUR DISCRETION.

NO GUARANTEE OF DELIVERY:

WE DO NOT GUARANTEE DELIVERY TIMES UNDER ANY CIRCUMSTANCES.

DELAYS MAY OCCUR DUE TO CARRIER ISSUES, WEATHER, LOGISTICS DISRUPTIONS, OR OTHER FACTORS OUTSIDE OUR CONTROL.

BY PURCHASING, YOU AGREE THAT SHIPPING DELAYS DO NOT QUALIFY FOR REFUNDS, RETURNS, OR CHARGEBACKS.

TRANSFER OF RESPONSIBILITY:

ONCE AN ORDER HAS BEEN SHIPPED, ALL RESPONSIBILITY AND RISK TRANSFERS TO THE CUSTOMER.

ONCE A PACKAGE IS MARKED AS DELIVERED BY THE CARRIER, IT IS CONSIDERED SUCCESSFULLY DELIVERED.

WE ARE NOT RESPONSIBLE FOR ANY OF THE FOLLOWING:

• LOST PACKAGES

• STOLEN PACKAGES

• DELIVERED BUT NOT RECEIVED PACKAGES

• INCORRECT DELIVERY BY THE CARRIER

• DELAYED DELIVERY

• DAMAGE CAUSED DURING SHIPPING (SEE RETURN POLICY FOR DAMAGE CLAIMS)

ALL SHIPPING AND DELIVERY ISSUES MUST BE RESOLVED DIRECTLY WITH THE CARRIER.

TRACKING:

TRACKING INFORMATION WILL BE PROVIDED ONCE YOUR ORDER HAS BEEN SHIPPED.

IT IS THE CUSTOMER’S RESPONSIBILITY TO MONITOR TRACKING AND ENSURE AVAILABILITY FOR DELIVERY.

INCORRECT ADDRESS:

CUSTOMERS ARE FULLY RESPONSIBLE FOR PROVIDING AN ACCURATE AND COMPLETE SHIPPING ADDRESS.

IF AN INCORRECT OR INCOMPLETE ADDRESS IS PROVIDED:

• WE ARE NOT RESPONSIBLE FOR DELIVERY FAILURE

• THE ORDER WILL NOT BE REFUNDED

• RESHIPMENT, IF APPROVED, WILL REQUIRE PAYMENT OF NEW SHIPPING FEES

REFUSED, RETURNED, OR UNCLAIMED PACKAGES:

IF A PACKAGE IS REFUSED, UNCLAIMED, OR RETURNED TO SENDER:

• THE ORDER REMAINS FINAL

• NO REFUND WILL BE ISSUED

• NO AUTOMATIC RESHIPMENT WILL BE PROVIDED

ANY RESHIPMENT WILL REQUIRE FULL PAYMENT OF NEW SHIPPING COSTS.

LIMITATION OF LIABILITY:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY SHIPPING-RELATED ISSUES, INCLUDING BUT NOT LIMITED TO LOSS, DELAY, THEFT, OR DELIVERY FAILURE.

ALL RISKS ASSOCIATED WITH SHIPPING ARE ASSUMED BY THE CUSTOMER ONCE THE ORDER HAS BEEN DISPATCHED.

POLICY ACCEPTANCE:

BY PLACING AN ORDER, YOU CONFIRM THAT:

• YOU HAVE READ AND UNDERSTOOD THIS SHIPPING POLICY

• YOU ACCEPT ALL SHIPPING RISKS

• YOU AGREE THAT DELIVERY TIMES ARE NOT GUARANTEED

• YOU AGREE THAT NO REFUNDS OR COMPENSATION WILL BE PROVIDED FOR SHIPPING-RELATED ISSUES

ALL SHIPPING RISKS ARE TRANSFERRED TO THE CUSTOMER UPON DISPATCH.