Terms of service

TERMS OF SERVICE

EFFECTIVE DATE: JANUARY 1, 2026

BY ACCESSING, USING, OR PURCHASING FROM VICAREXHEALTH, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT USE THIS WEBSITE OR PURCHASE ANY PRODUCTS.

  1. OVERVIEW

VICAREXHEALTH (“WE,” “US,” “OUR”) OPERATES THIS WEBSITE AND ALL RELATED SERVICES, INCLUDING PRODUCTS, CONTENT, AND FEATURES (COLLECTIVELY, THE “SERVICES”).

THESE TERMS GOVERN ALL USE OF THE WEBSITE, INCLUDING BROWSING, PURCHASING, AND INTERACTING WITH ANY CONTENT OR SERVICES.

WE RESERVE THE RIGHT TO REFUSE SERVICE, CANCEL ORDERS, OR LIMIT ACCESS AT ANY TIME, FOR ANY REASON, WITHOUT NOTICE.

  1. CUSTOMER RESPONSIBILITY

YOU ACCEPT FULL AND SOLE RESPONSIBILITY FOR ALL PURCHASES AND USE OF PRODUCTS.

ALL INFORMATION PROVIDED IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND IS NOT GUARANTEED TO BE COMPLETE, ACCURATE, OR SUITABLE FOR YOUR SPECIFIC NEEDS.

YOU MUST REVIEW ALL PRODUCT DETAILS, WARNINGS, AND INSTRUCTIONS PRIOR TO PURCHASE AND USE.

ANY RELIANCE ON INFORMATION OR PRODUCTS IS AT YOUR OWN RISK.

YOU ARE RESPONSIBLE FOR CONDUCTING YOUR OWN RESEARCH AND DUE DILIGENCE BEFORE PURCHASING.

  1. ELIGIBILITY AND ACCOUNT

YOU MUST BE OF LEGAL AGE IN YOUR JURISDICTION TO USE THIS WEBSITE OR MAKE A PURCHASE.

YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR ACCOUNT AND ALL ACTIVITIES UNDER IT.

YOU AGREE TO PROVIDE ACCURATE, COMPLETE, AND CURRENT INFORMATION.

ACCOUNTS MAY NOT BE TRANSFERRED, SOLD, OR SHARED.

  1. PRODUCT DISCLAIMER

ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE MAKE NO GUARANTEES REGARDING PERFORMANCE, RESULTS, EFFECTIVENESS, OR SUITABILITY.

PRODUCT APPEARANCE, PACKAGING, AND LABELING MAY VARY.

RESULTS MAY DIFFER BETWEEN INDIVIDUALS.

ANY TESTIMONIALS OR CONTENT ARE FOR REFERENCE ONLY AND DO NOT GUARANTEE OUTCOMES.

  1. ORDERS AND ACCEPTANCE

ALL ORDERS CONSTITUTE AN OFFER TO PURCHASE.

WE RESERVE THE RIGHT TO ACCEPT, REJECT, OR CANCEL ANY ORDER AT OUR SOLE DISCRETION.

PAYMENT MUST BE SUCCESSFULLY COMPLETED BEFORE ORDER CONFIRMATION.

ONCE AN ORDER IS PLACED, IT MAY NOT BE CANCELED OR MODIFIED.

ALL ORDERS ARE FOR PERSONAL USE ONLY UNLESS OTHERWISE APPROVED.

  1. SHIPPING AND RISK

ORDERS REQUIRE 2–3 BUSINESS DAYS FOR PROCESSING.

ESTIMATED DELIVERY IS 2–5 BUSINESS DAYS AFTER SHIPMENT.

ALL SHIPPING TIMES ARE ESTIMATES AND NOT GUARANTEED.

ORDERS ARE SHIPPED VIA THIRD-PARTY CARRIERS (INCLUDING BUT NOT LIMITED TO UPS, FEDEX, OR OTHER PROVIDERS).

ONCE AN ORDER IS SHIPPED, FULL RISK TRANSFERS TO THE CUSTOMER.

WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, DELAYED, OR MISDELIVERED PACKAGES.

ALL DELIVERY ISSUES MUST BE HANDLED DIRECTLY WITH THE CARRIER.

  1. STRICT NO REFUND POLICY

ALL SALES ARE FINAL.

NO REFUNDS. NO RETURNS. NO CANCELLATIONS. NO EXCEPTIONS.

WE DO NOT PROVIDE REFUNDS, PARTIAL REFUNDS, STORE CREDIT, OR EXCHANGES FOR ANY REASON INCLUDING BUT NOT LIMITED TO:

  • CHANGE OF MIND

  • DISSATISFACTION

  • INCORRECT ORDERS

  • EXPECTATION MISMATCH

  • SHIPPING DELAYS

  1. DAMAGED ITEM REPLACEMENTS ONLY

THE ONLY EXCEPTION IS FOR ITEMS THAT ARRIVE PHYSICALLY DAMAGED.

TO QUALIFY:

  • YOU MUST REPORT WITHIN 48 HOURS OF DELIVERY

  • YOU MUST PROVIDE CLEAR PHOTO EVIDENCE OF DAMAGE AND PACKAGING

  • THE ITEM MUST REMAIN UNUSED

YOU MUST RETURN THE DAMAGED ITEM BEFORE A REPLACEMENT IS ISSUED.

FAILURE TO COMPLY WITH ANY REQUIREMENT RESULTS IN DENIAL.

ALL CLAIMS ARE APPROVED OR REJECTED AT OUR SOLE AND FINAL DISCRETION.

  1. HEALTH DISCLAIMER

PRODUCTS AND CONTENT ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

NOTHING PROVIDED CONSTITUTES MEDICAL ADVICE.

YOU SHOULD CONSULT A LICENSED HEALTHCARE PROFESSIONAL BEFORE USE.

YOU ASSUME ALL RISKS RELATED TO PRODUCT USE.

  1. ASSUMPTION OF RISK

BY PURCHASING OR USING ANY PRODUCT, YOU VOLUNTARILY ASSUME ALL RISKS.

WE ARE NOT LIABLE FOR ANY INJURY, DAMAGE, LOSS, OR CONSEQUENCES RESULTING FROM PRODUCT USE.

  1. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VICAREXHEALTH AND ALL AFFILIATES, PARTNERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT OR CONSEQUENTIAL DAMAGES

  • LOSS OF PROFITS, DATA, OR REVENUE

  • PERSONAL INJURY OR HEALTH OUTCOMES

  • SHIPPING OR DELIVERY ISSUES

TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT.

  1. INDEMNIFICATION

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS VICAREXHEALTH AND ALL RELATED PARTIES FROM ANY CLAIMS ARISING FROM:

  • YOUR USE OR MISUSE OF PRODUCTS

  • YOUR VIOLATION OF THESE TERMS

  • YOUR VIOLATION OF ANY LAW OR THIRD-PARTY RIGHTS

  1. THIRD-PARTY SERVICES

WE MAY USE THIRD-PARTY PROVIDERS INCLUDING PAYMENT PROCESSORS, SHIPPING COMPANIES, AND PLATFORM PROVIDERS.

WE ARE NOT RESPONSIBLE FOR THEIR ACTIONS, ERRORS, OR FAILURES.

  1. PROHIBITED USE

YOU MAY NOT USE THE WEBSITE FOR:

  • ILLEGAL ACTIVITIES

  • FRAUD OR MISREPRESENTATION

  • DISTRIBUTION OF MALWARE

  • INFRINGEMENT OF INTELLECTUAL PROPERTY

  • HARASSMENT OR ABUSE

WE MAY TERMINATE ACCESS FOR VIOLATIONS.

  1. TERMINATION

WE RESERVE THE RIGHT TO SUSPEND OR TERMINATE ACCESS AT ANY TIME WITHOUT NOTICE.

ALL OBLIGATIONS PRIOR TO TERMINATION REMAIN ENFORCEABLE.

  1. GOVERNING LAW

THESE TERMS SHALL BE GOVERNED BY APPLICABLE LAW IN OUR OPERATING JURISDICTION.

YOU AGREE TO THE EXCLUSIVE JURISDICTION OF THOSE COURTS.

  1. CHARGEBACKS AND DISPUTES

YOU AGREE TO CONTACT US BEFORE INITIATING ANY CHARGEBACK OR DISPUTE.

WE RESERVE THE RIGHT TO CONTEST ALL DISPUTES WITH FULL EVIDENCE INCLUDING ORDER RECORDS, DELIVERY CONFIRMATION, AND POLICY ACCEPTANCE.

  1. CHANGES TO TERMS

WE MAY MODIFY THESE TERMS AT ANY TIME WITHOUT NOTICE.

CONTINUED USE OF THE WEBSITE CONSTITUTES ACCEPTANCE OF ANY UPDATED TERMS.

  1. ENTIRE AGREEMENT

THESE TERMS CONSTITUTE THE FULL AND COMPLETE AGREEMENT BETWEEN YOU AND VICAREXHEALTH AND SUPERSEDE ALL PRIOR COMMUNICATIONS.

BY USING THIS WEBSITE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS.

ALL SALES ARE FINAL. NO REFUNDS. NO RETURNS. NO EXCEPTIONS.